Product Release 1.37.0: Empowering Customers with a Smarter Portal Experience

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Meet the New Sourgum Customer Portal

Making waste and recycling smarter through greater visibility and control drives everything we do at Sourgum. To advance that mission, we have launched a completely redesigned Customer Portal that delivers an intuitive, user-friendly experience.

The portal provides a clean dashboard and comprehensive overview for all customers, along with improved performance and a fully responsive design. Whether you’re handling a home cleanout or coordinating operations across multiple locations, you can quickly view all details in one place.

Sourgum Customer Portal homepage mobile and desktop screensOur fully responsive dashboard unifies all information in one simple view.

Navigate Easily with an Intuitive Interface

The redesigned Customer Portal delivers a clean, intuitive interface built for efficiency. Our streamlined navigation and modern layout enables residents, project managers, and operations teams to quickly access everything they need, from viewing active orders and tracking pickups in real time to managing invoices. Every feature is designed to reduce friction and provide greater control over your waste and recycling operations.

SOurgum Customer Portal showing invoicesMake payments in just a few clicks and view invoice status at a glance.

View Projects and Properties from Any Device

Staying connected is critical for busy project managers and operations teams. The Customer Portal is now fully optimized for use on desktop, tablet, and mobile so you can manage projects, track properties, and get visibility into key details instantly. Whether you’re onsite, in the office, or traveling between jobs, the portal provides a fast, reliable way to manage waste and recycling all in one place.

Sourgum Customer Portal showing subscriptions view on desktop and mobileInstantly access all properties, projects, and communications in one place.

In addition to a modern look, the updated layout improves accessibility for all users. We optimized key workflows and interface components, eliminating unnecessary steps and enabling residents, project managers, and operators to locate information quickly and complete tasks efficiently.

Mobile App Early Access

Designed to help individuals and teams stay productive on the go, the Sourgum mobile app makes managing projects, properties, and communications even easier. The app will provide real-time updates, helping you reduce time spent at your desk while enhancing operational control. 

Interested in trying out the Sourgum mobile app? Contact hello@sourgum.com to join the pilot, and stay tuned for our official announcement.

Takeaways

We’re relentlessly focused on scaling with our customers’ ambitions and delivering greater visibility and control. The redesigned Customer Portal is purpose-built to make waste and recycling easier for residents and empower teams to achieve operational excellence.

With these enhancements, project managers and multilocation businesses can better track waste and recycling operations, optimize workflows across sites, and make data-driven decisions that drive cost efficiency and sustainability.

Current customers can log in now and experience the new design. If you haven’t worked with Sourgum yet, take the first step and explore our services.

Authors

Joe DiNardi-Mack, Co-Founder and CEO of Sourgum

Joe has led Sourgum's growth into a national provider that serves thousands of businesses. Coming from a family with over a century of waste and recycling experience, he combines deep industry expertise with a tech-forward perspective shaped by his experience operating collection and disposal companies and serving as a founding full-stack engineer at a proptech startup.

Luc Anis, Senior Product Manager at Sourgum

Luc leads strategy and delivery for the Marketplace Subscription and Marketplace On-Demand product lines. With a background in biomedical science and engineering, he combines technical depth and product vision to turn complex workflows into scalable, modern systems.

Brian Kodzis, Senior Product Designer at Sourgum

Brian leads SaaS product design from concept through execution. With expertise spanning user research, usability, and building intuitive interfaces, he has shaped dozens of scalable products. His work combines design and strategy, crafting user experiences that simplify workflows and drive customer satisfaction.

Questions?

Our team is here to help you get the most out of the latest features. Contact us to learn more.

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